Delivery & Returns

Delivery Service (HONG KONG ONLY)

Thank you for your order.  Our staff will contact you to confirm the delivery schedule within two working days.  If you have any questions, please feel free to contact us by phone at (+852) 2392-6862 during normal working hours or email us at customer.service@patchun.com.  You can also send a WhatsApp message to (+852) 5322-0069.

We deliver to all parts of Hong Kong and Singapore as per the delivery schedule below. No delivery will be made under the following circumstances: a) public holidays, b) Typhoon signal no.8 (or above), c) black rainstorm signal, or d) any other severe weather warnings is hoisted. Please check all products immediately after delivery, to make sure there are no errors or broken items. No returns or exchanges will be accepted after 7 days of delivery.

Delivery Fee : HK$60.

We offer FREE delivery (single location only) for purchases over HK$1,500.

Our delivery service covers Hong Kong's Tung Chung & Ma Wan,but does not cover other areas in Lantau ,outlying islands,airport & container terminals. 

Parking service must be available for the delivery address. If the delivery address cannot be parked, we will contact you to collect the finished goods at the nearest parking space.

Please refer to the following table for delivery schedule. Pat Chun reserves the rights to reschedule or change the schedule if necessary.