Delivery - Pat Chun International Limited
> > Delivery

Delivery Service & Returns (HONG KONG only)

We deliver to all parts of Hong Kong and Singapore as per the delivery schedule below. No delivery will be made under the following circumstances: a) public holidays, b) Typhoon signal no.8 (or above), c) black rainstorm signal, or d) any other severe weather warnings is hoisted. '

Please check all products immediately after delivery, to make sure there are no errors or broken items. No returns or exchanges will be accepted after 7 days of delivery.

Delivery Fee : HK$60.

We offer FREE delivery (single location only) for purchases over HK$1,500.

Delivery Service

  • Delivery service is limited to local delivery in HKSAR, overseas delivery is currently not available. 
  • Delivery service covers Hong Kong Island, Kowloon, the New Territories and designated outlying island areas including Discovery Bay, Ma Wan and Tung Chung.

Our delivery service does not cover:

  • Outlying islands (Cheung Chau, Lamma Island, Ping Chau, Po Toi Island, Ninepin Island, Sok Kwu Islands, 吉澳洲, Tap Mun Chau, Lung Kwu Chau, etc. and other outlying islands),
  • Lantau Island (Po Lin Monastery, Disneyland, Discovery Bay) , Mui Wo, Pui O, Tong Fuk, Tai O, Shek Pik, Ngong Ping, Siu Ho Wan, Chek Lap Kok and other remote locations),
  • Lok Ma Chau, Sha Tau Kok, Ta Kwu Ling, Ping Che, airports, container terminals, power plants , reservoirs, country parks,
  • and all areas subjected to restricted area permits cannot be delivered.
  • In case of any dispute, Pat Chun reserves the right of final decision.

Parking service must be available for the delivery address. If the delivery address cannot be parked, we will contact you to collect the finished goods at the nearest parking space.

Walk-up charge

Wherever possible we will deliver your purchases via the lift.  If there is no lift in the building, or for whatever reasons we have to deliver by walking up the stairs, additional "walk-up charge HK$20 per level" will be charged by our delivery team (except from G/F to 1/F).  Below is the detailed explanation:

  • For deliveries by walking up the stairs from G/F to 1/F, additional walk-up charge HK$20 will be waived.
  • For deliveries by walking up the stairs from G/F to 2/F, customers need to pay additional walk-up charge HK$20 per level by cash directly to the delivery team.
  • For deliveries by stairs from G/F to 3rd floor, customers need to pay additional walk-up charge HK$40, and so on.

Please note:

  • If there are any changes after the order is completed, extra HK$40 administrative fee will be charged for each change or cancellation of the order.
  • Pat Chun can only deliver goods according to our delivery schedule. We do not provide customized delivery service.

Due to traffic conditions, our delivery team will contact the consignee about an hour before delivery to confirm delivery time.

Thank you for your order.  If you have any questions, please feel free to contact us by phone, Monday to Friday from 10am to 5pm, at (+852) 2392-6862 or email us at customer.service@patchun.com.  You can also send a WhatsApp message to (+852) 5322-0069.

Delivery to hospital (limited service) Click here

Please refer to the following table for delivery schedule. Pat Chun reserves the rights to reschedule or change the schedule if necessary.

Central & Western District  

Kennedy Town, Shek Tong Tsui, Sai Ying Pun, Sheung Wan, Central, Admiralty, Tamar, Mid-levels, Peak

Mon and Thu 2PM-6PM

Southern District

Wong Chuk Hang, Aberdeen, Stanley, Deep Water Bay, Shek O, Ap Lei Chau, Pok Fu Lam

Mon and Thu 2PM-6PM

Wan Chai

Wan Chai, Causeway Bay, Happy Valley, Jardine's Lookout, Tai Hang, Tin Hau

Mon and Thu 10AM-1PM

Eastern District

North Point, Fortress Hill, Braemar Hill, Quarry Bay, Sai Wan Ho, Siu Sai Wan, Shau Kei Wan, Tai Koo, Chai Wan

Mon and Thu 10AM-1PM

Kowloon City                               Kowloon City, Kai Tak, Kowloon Tong, To Kwa Wan, Hung Hom, Ho Man Tin, Oi ManTue and Sat 10AM-1PM; Thu 2PM-6PM 
Yau Tsim MongTsim Sha Tsui, Jordan, Yau Ma Tei, Mong Kok, Prince Edward, Tai Kok Tsui, Olympic Station, King's ParkTue and Sat 10AM-1PM; Thu 2PM-6PM
Sham Shui Po Nam Cheong, Sham Shui Po, Shek Kip Mei, Lei Cheng Uk, So Uk, Nam Shan, Tai Hang Tung, Tai Hang Sai, Lai Chi Kok, Cheung Sha Wan, Mei FooTue and Sat 10AM-1PM; Thu 2PM-6PM
Kwun TongYau Tong, Lam Tin, Lei Yue Mun, Kwun Tong, Ngau Tau Kok, Kowloon Bay, On Tai, Sau Mau Ping, Lok Wah, Shun TinMon and Thu 10AM-1PM
Wong Tai SinWong Tai Sin, Chuk Yuen, Tsz Wan Shan, San Po Kong, Wang Tau Hom, Tung Tau, Lok Fu, Choi HungMon and Thu 10AM-1PM


Kwai Tsing                  
Kwai Hing, Kwai Fong, Shek Yam, Shek Lei, Lai King, Tai Wo Hau, Tsing Yi                		Mon and Fri 2PM-6PM
Tsuen WanTsuen Wan, Lei Muk Shue, Shek Wai, Ting Kau, Sham Tseng, Tsing Lung TauMon and Fri 2PM-6PM
Tsuen Wan Ma WanFri 2PM-6PM
Tung ChungTung ChungFri 2PM-6PM
Tuen MunTuen MunTue 2PM-6PM
Yuen LongYuen Long, Long Ping, Tin Shui Wai, Pat HeungTue 2PM-6PM
North DistrictSheung Shui, FanlingWed 2PM-6PM
Tai PoTai Po, Tai Wo, Tai Mei TukWed 2PM-6PM
Sha TinSha Tin, Tai Wai, Fo Tan, Pak Shek Kok, HK Science Park, Ma On Shan, Wu Kai ShaWed 10AM-1PM;
Sat 2PM-6PM
Sai KungSai Kung, Tseung Kwan O, Tiu Keng Leng, Clear Water BayFri 10AM-1PM

Our delivery service does not cover:

  • Outlying islands (Cheung Chau, Lamma Island, Ping Chau, Po Toi Island, Ninepin Island, Sok Kwu Islands, 吉澳洲, Tap Mun Chau, Lung Kwu Chau, etc. and other outlying islands),
  • Lantau Island (Po Lin Monastery, Disneyland, Discovery Bay), Mui Wo, Pui O, Tong Fuk, Tai O, Shek Pik, Ngong Ping, Siu Ho Wan, Chek Lap Kok and other remote locations),
  • Lok Ma Chau, Sha Tau Kok, Ta Kwu Ling, Ping Che, airports, container terminals, power plants, reservoirs, country parks, and
  • all areas subjected to restricted area permits cannot be delivered

In case of any dispute, Pat Chun reserves the right of final decision.